{"id":6585,"date":"2026-08-14T08:32:01","date_gmt":"2026-08-14T06:32:01","guid":{"rendered":"https:\/\/ert-solutions.com\/?page_id=6585"},"modified":"2026-08-14T14:36:28","modified_gmt":"2026-08-14T12:36:28","slug":"gtc","status":"publish","type":"page","link":"https:\/\/ert-solutions.com\/de\/gtc\/","title":{"rendered":"GTC"},"content":{"rendered":"\t\t
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General Terms and Conditions (GTC) <\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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ERT Solutions GmbH<\/strong>\u00a0
Effective Date: 13.08.2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\u00a7 1 Scope\u00a0<\/strong>
These GTC apply to all business relations between ERT Solutions GmbH (hereinafter \u201cContractor\u201d) and its customers (hereinafter \u201cClient\u201d). Deviating terms and conditions of the Client only apply if expressly confirmed in writing by the Contractor. These GTC also apply to future business relations.\u00a0<\/p>

\u00a7 2 Offers and Offer Documents<\/strong>\u00a0
Oral offers are non-binding; they become binding only by written confirmation of the Contractor. Unless otherwise stated, offers are valid for 30 days. All documents, drawings, data, programs, and descriptions remain the intellectual property of the Contractor; any use beyond the contractual purpose is prohibited. The Client must check the documents for feasibility and notify the Contractor of discrepancies within 10 days.\u00a0<\/p>

\u00a7 3 Contract Conclusion; Written Form<\/strong>\u00a0
Declarations of the Contractor are only valid in writing; oral statements require written confirmation. This also applies to amendments. Silence does not constitute consent.\u00a0<\/p>

\u00a7 4 Transfer of Risk<\/strong>\u00a0
The risk of accidental loss or deterioration passes to the Client as soon as the delivery is handed over to a carrier or, in the case of data, when sent.\u00a0<\/p>

\u00a7 5 Retention of Title\u00a0<\/strong>
Deliveries remain property of the Contractor until full payment. In case of processing, combining, or mixing with other items, joint ownership arises proportionally. The Client already assigns claims from resale to the Contractor. The Client may resell in the ordinary course of business if a retention of title with its customers is agreed. The Client may collect assigned claims as long as it duly fulfills its obligations. If securities exceed claims by more than 10%, the Contractor shall release securities upon request. Assertion of retention of title shall not be considered withdrawal from the contract unless expressly declared. In case of default or insolvency, the Client must return the goods; any granted software usage rights expire.\u00a0<\/p>

\u00a7 6 Tools and Aids<\/strong>
Tools, models, and forms produced by the Contractor remain its property. They are stored for 6 months after acceptance without legal obligation and may then be scrapped unless otherwise agreed.\u00a0<\/p>

\u00a7 7 Delivery Periods and Delay\u00a0<\/strong>
Delivery deadlines require timely provision of all documents and payments by the Client. Otherwise, periods extend appropriately unless delay is attributable to the Contractor. In case of delay, the Client may claim 0.5% per completed week, up to 5% of the value of the delayed performance. Further claims are excluded except in cases of intent, gross negligence, injury to life, body, or health, or breach of essential obligations.\u00a0<\/p>

\u00a7 8 Force Majeure\u00a0<\/strong>
Force majeure or other events beyond control (e.g. operational disruptions, shortage of energy or raw materials, strikes, lockouts, official orders) release the parties from obligations for the duration. If the disruption exceeds 8 weeks, both parties may withdraw from the contract.\u00a0<\/p>

\u00a7 9 Prices and Payment<\/strong>\u00a0
Prices are ex works, plus VAT and additional costs. Payments are due immediately without deduction. The Contractor may request advance payment or security in case of doubts about solvency. The Client may only offset or retain against undisputed or legally established claims.\u00a0<\/p>

\u00a7 10 Invoicing<\/strong>\u00a0
Invoices may be sent by post or electronically. The Client consents to electronic invoicing and ensures accessibility of the provided email address. Automated replies do not prevent delivery. Postal invoicing may be requested.\u00a0<\/p>

\u00a7 11 Acceptance<\/strong>\u00a0
Where acceptance is required, the Client must promptly accept by written protocol. If not accepted within 14 days and no defects are notified, the service is deemed accepted. Partial acceptance may be required for partial services. In case of acceptance delay, the Contractor may claim damages or withdraw.\u00a0<\/p>

\u00a7 12 Warranty<\/strong>\u00a0
Warranty initially consists of subsequent performance (repair or replacement). If unsuccessful, the Client may reduce payment or withdraw. Costs increase due to relocation of the item are excluded unless consistent with intended use. No claims exist for minor deviations or non-reproducible software errors. Guarantees require written agreement.\u00a0<\/p>

\u00a7 13 Intellectual Property Rights<\/strong>\u00a0
The Contractor delivers free of third-party IP rights in the country of delivery. In case of justified claims, the Contractor may obtain a license, modify, or replace the delivery. If not possible, the Client may withdraw or reduce payment. The Client must promptly notify claims and allow the Contractor to conduct defense. No claims exist if the Client is responsible for the infringement.\u00a0<\/p>

\u00a7 14 Complaints<\/strong>\u00a0
Defects must be reported in writing within 10 days of receipt, hidden defects within 10 days of discovery. Otherwise, the delivery is deemed free of defects. Acceptance despite knowledge of defects is only valid with explicit written reservation.\u00a0<\/p>

\u00a7 15 Liability<\/strong>\u00a0
Claims for damages are excluded. Exceptions: product liability, intent, gross negligence, injury to life, body, health, or essential obligations. In such cases liability is limited to typical foreseeable damages unless intent or gross negligence applies. Data loss claims are excluded if proper data backup would have prevented the damage.\u00a0<\/p>

\u00a7 16 Limitation Period<\/strong>\u00a0
Warranty claims expire after 12 months, except for buildings, goods used for buildings causing defects, or planning\/supervision services for buildings (24 months). Mandatory statutory limitation rules remain unaffected.\u00a0<\/p>

\u00a7 17 Impossibility<\/strong>\u00a0
If delivery was impossible at conclusion and Contractor is responsible, damages may be claimed up to 10% of the unusable part. Not applicable if impossibility was unknown without negligence. Exceptions for intent, gross negligence, and injury to life, body, or health. Withdrawal remains unaffected.\u00a0<\/p>

\u00a7 18 Inventions<\/strong>\u00a0
Inventions made during cooperation belong to the party whose employees created them. Joint inventions will be agreed separately. Each party may waive its share in favor of the other. Intended abandonment or transfer to third parties must be promptly notified.<\/p>

\u00a7 19 Assignment<\/strong>\u00a0
Assignment of rights and obligations requires prior written consent of the Contractor unless mandatory law provides otherwise.\u00a0<\/p>

\u00a7 20 Applicable Law<\/strong>\u00a0
German law applies exclusively, excluding CISG and conflict-of-law rules. Trade clauses shall be interpreted according to Incoterms 2010 unless otherwise agreed. Import duties and all other costs are borne by the Client.\u00a0<\/p>

\u00a7 21 Place of Performance and Jurisdiction\u00a0<\/strong>
Place of performance is the Contractor\u2019s registered office. Exclusive jurisdiction is at the Contractor\u2019s seat; the Contractor may also sue at the Client\u2019s general jurisdiction.\u00a0<\/p>

\u00a7 22 Severability<\/strong>\u00a0
If any provision is invalid or unenforceable, the remaining provisions remain valid. The invalid provision shall be replaced by a valid one closest to the intended economic purpose.\u00a0<\/p>

\u00a7 23 Citation<\/strong>
The Contractor is authorized to name the Client as a reference customer and to disclose the fact that the Client uses the Contractor\u2019s products, and to use the Client\u2019s name and company logo for this purpose in marketing and communications activities, including on the company website, on the Internet, in presentations, and in reference lists. Any use of the Client\u2019s name or logo beyond this requires the Client\u2019s prior consent.<\/p>

Company Information<\/strong>\u00a0
ERT Solutions GmbH \u2013 Registered Office: 36088 H\u00fcnfeld \u2013 Register Court: Fulda, HRB 5780 \u2013 VAT ID: DE270881463 \u2013 Managing Director: Marc Burzlaff \u2013 Contact & Invoice Email: info@ert-solutions.com\u00a0<\/p>

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ERT Solutions GmbH<\/strong>\u00a0
No re-export to Russia and Belarus \u2013 clause<\/strong>\u00a0

1.\u00a0The customer\/buyer may not sell, export, or re-export, directly or indirectly, into the Russian Federation or Belarus, or for use in the Russian Federation or Belarus, any goods delivered under or in connection with the contract concluded with ERT Solutions GmbH and falling within the scope of Article 12g of Regulation (EU) No. 833\/2014 or Article 8g of Regulation (EU) No. 765\/2006.

2.\u00a0The Customer\/Buyer shall undertake its best efforts to ensure that the purpose of the aforementioned regulations is not frustrated by any third parties further down the commercial\/retail chain, including by possible resellers.\u00a0

3. The customer\/buyer shall establish and maintain an adequate monitoring mechanism to detect conduct by any third parties further down the commercial\/retail chain, including by possible resellers, that would frustrate the purpose of this Agreement.\u00a0

4. The customer\/buyer shall immediately inform ERT Solutions GmbH of any problems in the application of this Agreement, including any relevant activities of third parties that may frustrate the purpose of this Agreement. The customer\/buyer shall provide ERT Solutions with information on compliance with the obligations of this agreement upon request within two weeks.\u00a0

5. Any violation\/breach of any of the above obligations constitutes a material breach of an essential element of this Agreement and entitles ERT Solutions GmbH to withdraw from the contract.\u00a0

6. If the customer\/buyer culpably violates one of the above obligations, he is obliged to pay ERT Solutions GmbH a penalty in an appropriate amount. The amount of the penalty is determined by ERT Solutions GmbH at its equitable discretion and may be subject to judicial review by the customer\/buyer in the event of a dispute. Any further claim for damages to which ERT Solutions may be entitled remains unaffected. \u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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General Terms and Conditions (GTC) ERT Solutions GmbH\u00a0Effective Date: 13.08.2026 \u00a7 1 Scope\u00a0These GTC apply to all business relations between ERT Solutions GmbH (hereinafter \u201cContractor\u201d) and its customers (hereinafter \u201cClient\u201d). Deviating terms and conditions of the Client only apply if expressly confirmed in writing by the Contractor. These GTC also apply to future business relations.\u00a0 […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"footnotes":""},"class_list":["post-6585","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ert-solutions.com\/de\/wp-json\/wp\/v2\/pages\/6585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ert-solutions.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ert-solutions.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ert-solutions.com\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ert-solutions.com\/de\/wp-json\/wp\/v2\/comments?post=6585"}],"version-history":[{"count":10,"href":"https:\/\/ert-solutions.com\/de\/wp-json\/wp\/v2\/pages\/6585\/revisions"}],"predecessor-version":[{"id":6647,"href":"https:\/\/ert-solutions.com\/de\/wp-json\/wp\/v2\/pages\/6585\/revisions\/6647"}],"wp:attachment":[{"href":"https:\/\/ert-solutions.com\/de\/wp-json\/wp\/v2\/media?parent=6585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}